Returns & Exchanges at ALB LONDON
We want you to love your purchase, but if you are not completely satisfied, you can return your items within 28 days of delivery for a full refund or exchange. Please ensure all garments are unworn, unwashed, and retain their original security tags and packaging.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the items in their original packaging, ensuring all ALB LONDON tags are attached and the return form is included inside.
Ship the Parcel
Print your prepaid shipping label from the portal and drop off the package at your nearest authorized collection point.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing